About Me

My name is Youyang Hou and I am a PhD candidate at the School of Information, University of Michigan, working with Dr. Cliff Lampe at the SMRL lab. As a human-computer interaction (HCI) researcher, I investigate user behaviors in various social context and explore new ways that technologies could support people’s everyday tasks and needs. Using both qualitative and quantitative research methods, I study how people collaborate in online environment, how information technologies support civic engagement, and how public organizations adopt civic technologies to solve public issues.

Online Community

I am interested in social and psychological factors that influence user behaviors in online communities. What motivate users to help newcomers in online community? What motivate people to contribute to online communitiy?

Civic Technology and Civic Hacking

I am interested in how information technologies support civic engagement and public organization practices. How nonprofits make use of social media for civic engagement? What are the best practices of civic hacking for public organizations?

User Experience Research

I worked as UX Research Intern in Facebook Ads and Event team. I conducted qualitative and quantitative research to understand users needs and provide design suggestions for Facebook business tools and social media products.